Returns
- 20 daysFrom the day your order is delivered.
- Unworn, tags onIn original condition, all tags attached.
- Exchange or refundOr store credit. You choose when you start.
- Final saleAnything bought at 40% or more off, sale price or code.
Sign in to see your orders before you start a return.
How it works
- Start onlineChoose an exchange, a refund or store credit.
- Ship it backGet a return label or a QR code to scan at drop-off, no printer needed. Send it by the date shown on your return confirmation.Send it within 20 days of delivery.
- We take care of the restWe email you when it arrives and your refund or exchange is processed.
What can be returned
Items must be in their original condition with all tags attached, and with the hygiene label in place on swimwear.
We can't accept items that have been worn, washed, altered, stained or damaged, or that carry any odor, such as perfume, smoke or deodorant. That includes marks from makeup, deodorant or tanning products. Tip: keep your underwear on when you first try swimwear, until you're sure about the fit and style.
Items that don't meet these conditions are rejected: no credit is issued, and the item is disposed of or sent back to you at your cost. With bikinis, only the affected piece is rejected.
Final sale: anything bought at 40% or more off full price can't be returned or exchanged. That counts the price you paid, whether it came from a sale price, a discount code or both. Items marked Final Sale on the product page are also excluded, and some products have their own return policy shown there.
We don't offer a warranty: once tags are removed, we aren't responsible for any damage.
Exchanges
Need a different size? Choose Exchange when you start your return and select what works for you.
Was it a gift? Choose Store Credit instead. Once we receive your return, we email you an eGift card you can use straight away.
Refunds and store credit
Refunds go back to your original payment method within 15 business days of your return arriving. Store credit is issued within 3 business days.
Original shipping and handling charges aren't refunded. We aren't responsible for returns lost or damaged in transit.
Unused store credit stays available for later orders. Orders paid with store credit are charged shipping and don't qualify for free shipping offers.
Any other question? We're here Monday to Friday, 9:30am to 4:30pm ET.