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Customer Service Business Hours:

Monday to Friday, 9:30am to 4:30pm (Eastern Time, GMT-5)

Frequently Asked Questions (FAQ)

ShippingHow can I track my order once it has been shipped?

Shipping details are dispatched when your order is shipped. Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please contact us. Sometimes tracking information won't be available; some delivery methods, such as Standard International are not always trackable.

ReturnsHow long does it take to process a return/refund?

Returns for refund are processed within 10 business days of receipt of your return. Returns for exchange are processed within 3 business days of receipt.

When checking on the status of my order I see a "Processing" notice. What does this mean?

"Processing" means your order is undergoing preparation for shipment. Changes to your order cannot be made during this time.

Do I have to create an account to shop with you?

No. You may shop and check out as a Guest.

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Price Match

If you find a lower price on any of our products somewhere else on the web, we'll be happy to try to match the price. Item must be exactly the same and must be in stock, and vendor must ship to your location. Some restrictions may apply.

Please fill in the form below, so we can verify your claims.

Size not available?

We may be able to get a hold of it for you through our supplier channels. Let us know below what you need, and we'll see if we can secure the size you want for you.

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Our sales associates will check to see if we can get a hold of a particular size for you, and get back to you when we have some news from our suppliers.
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