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  • SHIPPING NEWS Swimwear World ships worldwide! » Details
  • NEW Select your bikini TOP size and bikini BOTTOM size independently!
  • NEW Price Match! We will match lower prices elsewhere! Click on Price Match tab on product page for details
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Customer Service

Shipping & Handling Returns & Exchanges Frequently Asked Questions Size Charts Order Status Contact us

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Customer Care Opening Hours:

Monday to Friday, 9:30am to 4:30pm (Eastern Time, GMT-5)

Frequently Asked Questions (FAQ)

How can I track my order once it has been shipped?

Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please contact us.

What is your Return & Exchange Policy?

Click Here to view full details on our return & exchange policy.

When checking on the status of my order I see a "Processing" notice. What does this mean?

"Processing" means that your order is being processed for shipping. Changes to your order cannot be made during this time; however, returns and/or exchanges can be made once your order has arrived.

How can I check the status of my order?

To check the status of your order, just click on the Order Status link at the bottom of every page. Please remember that you must be a registered customer and signed in to your account.

My order has shipped but I still can't track it. How can I find out where it is?

Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please contact us so we may assist you.

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Check Order Status

You must be a registered customer in order to check the status of your order. Click here for more details.

Already registered?
Sign in at any time, and click on "Order Status" to view the status of your order.

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Price Match

If you find a lower price on any of our products somewhere else on the web, we'll be happy to try to match the price. Item must be exactly the same and must be in stock, and vendor must ship to your location. Some restrictions may apply.

Please fill in the form below, so we can verify your claims.

Size not available?

We may be able to get a hold of it for you through our supplier channels. Let us know below what you need, and we'll see if we can secure the size you want for you.

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THANK YOU!
Our sales associates will check to see if we can get a hold of a particular size for you, and get back to you when we have some news from our suppliers.
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