• FREE SHIPPING within the US on ALL orders; to Canada on orders over $120! In stock items ordered by 2pm ship same day! » Details
  • SHIPPING NEWS Swimwear World ships worldwide! New lower rates! » Details
  • NEW Price Match! We will match lower prices elsewhere! Click on Price Match tab on product page for details
  • SIGN UP & SAVE! Sign up today and save 10% on your first order!

Customer Service

Shipping & Handling Returns & Exchanges Frequently Asked Questions Size Charts Order Status Contact us

Newsletter & Specials signup

Sign up to receive exclusive e-mails about special offers, new products & events.

Customer Care Opening Hours:

Monday to Friday, 9:30am to 4:30pm (Eastern Time, GMT-5)

Frequently Asked Questions (FAQ)

How can I track my order once it has been shipped?

Shipping details are dispatched when your order is shipped. Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please contact us. Sometimes tracking information won't be available; some delivery methods, such as Standard International are not always trackable.

What is your Return & Exchange Policy?

Click Here to view full details on our return & exchange policy.

When checking on the status of my order I see a "Processing" notice. What does this mean?

"Processing" means your order is undergoing preparation for shipment. Changes to your order cannot be made during this time.

How can I check the status of my order?

To check the status of your order, just click on the Order Status link at the bottom of every page. Please remember that you must be a registered customer and signed in to your account.

My order has shipped but I still can't track it. How can I find out where it is?

Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please contact us so we may assist you.

more...

Check Order Status

You must be a registered customer in order to check the status of your order. Click here for more details.

Already registered?
Sign in at any time, and click on "Order Status" to view the status of your order.

Contact Us

Have questions? Can't find the answers here? Contact us today.

Report a Problem, provide feedback or contact us for help

Contact Us

Price Match

If you find a lower price on any of our products somewhere else on the web, we'll be happy to try to match the price. Item must be exactly the same and must be in stock, and vendor must ship to your location. Some restrictions may apply.

Please fill in the form below, so we can verify your claims.

Size not available?

We may be able to get a hold of it for you through our supplier channels. Let us know below what you need, and we'll see if we can secure the size you want for you.

THANK YOU!
Your form was successfully submitted. One of our associates will attend to your inquiry shortly.
THANK YOU!
Our sales associates will check to see if we can get a hold of a particular size for you, and get back to you when we have some news from our suppliers.
ERROR!
Please check that you have filled in the required fields.
  • * Required Fields

Sign up to the Swimwear World newsletter today!

Learn of the latest sales, news, promotions, private sales, and new arrivals!
Sign up today and receive a coupon code for 10% off your first order!